• Adjuster (General Liability)

    Posted Date 3 months ago(8/2/2018 6:30 PM)
    Job ID
  • Overview

    The Role: Adjuster (General Liability)

    Location: Honolulu, HI


    The Company


    Personiv is recruiting on behalf of First Insurance Company of Hawaii, or FICOH, the oldest and largest property and casualty insurance company headquartered in Hawaii. Owned by global insurance leader, Tokio Marine & Nichido Fire Insurance Co., Ltd., with over $640 million in assets.




    • Adjust new and existing liability claims according to department guidelines
    • Determine coverage, liability and damages
    • Meet with insureds, claimants, and witnesses and conduct on site investigations
    • Reserve and document the file
    • Follow reporting and Special Accounts handling requirements
    • Meet with insureds and agents to review claim status
    • Draft reservation of rights or coverage declinations letters when appropriate
    • Handle general liability claims appropriate to expertise level
    • Learn general liability and contract law and/or handling cases in litigation




    • 4 year college degree or equivalent experience, involving customer service and communication skills or in insurance
    • 1-4+ years of Liability adjusting experience, at least partially in liability
    • Able to handle some serious losses and has working knowledge of general liability or serious exposures and/or some cases in litigation
    • Excellent oral and written communication skills
    • Strong customer service and people skills
    • Ability to work well independently and with others
    • Excellent organizational skills to prioritize assignments and manage workflow
    • Computer knowledge of MS Word, Excel, and PowerPoint
    • Type 30+ wpm
    • Good critical thinking skills and a drive to know “why”
    • Self-starter and initiative to respond appropriately in an environment of constant change
    • Possess valid driver’s license with clean driving record
    • Able to interpret policy language and determine applicability of insurance coverage for various policies
    • Prior claims adjusting experience, preferably in Hawaii
    • Able to handle claims requiring specialized experience such as: complex coverage issues, cases in litigation, arbitration or mediation, construction defects, large property damage claims, and/or serious exposures


    Preferred Requirements:

    • Current Hawaii State adjuster’s license


    Special Circumstances:

    • May require periodic overtime, weekend work, and neighbor island travel to attend hearings and claim status reviews


    To Apply

    Interested candidates should apply at

    Please note: Applicants for employment in the U.S. must possess work authorization that does not require sponsorship for via now or in the future.


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