• Coordinator, Operational Reporting

    Posted Date 2 days ago(8/20/2018 12:04 PM)
    Job ID
  • Overview

    The Council for Advancement and Support of Education (CASE) is recruiting for a Coordinator, Operational Reporting reporting to Manager, Data Analysis and Reporting.

    CASE is a global not-for-profit and membership association whose vision is to advance education to transform lives and society. Its mission is to inspire, challenge and equip communities of professionals to act effectively and with integrity to champion the success of their institutions. Advancing education in over 3,700 member institutions, CASE has 88,000 individual members in 82 countries.

    Broad and growing communities of professional practice gather under the global CASE umbrella. Currently these include alumni relations, development services, digital, communications, fundraising, government relations, marketing and web. Individual members are at all stages of their career and may be working in universities, schools, colleges, cultural organizations or other not-for-profits. CASE membership also includes many corporate partners. CASE uses the intellectual capital and professional talents of an army of volunteers to advance its work.

    Headquartered in Washington, DC, CASE works across all continents from its regional offices in London, Singapore and Mexico City. CASE works to achieve a seamless experience for all its stakeholders: particularly its members, volunteers and staff. Working together across time zones and borders, CASE staff in all offices seek to make the ambitious OneCASE aspiration a reality.


    This position is intended to provide support to the Manager, Data Analysis and Reporting, who is, in turn, responsible for mining data and producing output to assist CASE in determining market and business trends.


    The core functions of this position include but are not limited to the following:


    Program/Project Management


    • Ability to learn and understand complex data in order to produce basic reports.
    • Responds to staff requests for data, either by running pre-developed reports or by working closely with the Manager, Data Analysis and Reporting to develop new reports.
    • Ability to interpret the report requests of non-technical staff correctly in order to produce needed output.
    • Triages requests for data and visualizations and use good judgement to prioritize.
    • Works closely with the data management committee and support their mission “To provide CASE staff and stakeholders easy access to timely and accurate data they need to advance the organization and better serve our members through data driven decision making.”
    • Collaborates with staff from all divisions to create and maintain documentation of current reports; recommends improvements, as needed.
    • Validates data to ensure accuracy and trustworthiness.
    • Supports training and respond to staff questions on report data and data tools.
    • Runs periodic integrity reports to help identify areas of non-conformance to standards.
    • Assists with data cleanup projects as assigned.

     Fiscal Management/Budget Responsibilities/Judicious Use of Resources


    • Exercises fiscal responsibility in the utilization of all CASE resources.


    Liaison Responsibilities


    • Liaises with CASE colleagues in other parts of the world to ensure the best sharing of ideas, expertise and knowledge.


    Performs other duties/responsibilities as assigned by the supervisor.


    Education and Experience:

    Associate’s degree, bachelor’s degree preferred, and 1-2 years of database experience, or an equivalent combination of relevant experience and education. Some coursework in math, statistics, or computer science is desired.


    Skills and Abilities:

    Must exhibit superior customer service skills and the ability to interact effectively with a variety of customers. Excellent written and verbal communication, organizational, interpersonal skills are required. Proficiency in Microsoft Office suite, especially Excel, and database programs is required. Personify and Power BI experience a plus. Ability to work independently and in a team to accomplish goals and meet deadlines. Basic knowledge of Boolean logic and a problem solving mindset. Must be detail-oriented and show a demonstrated interest in learning new skills.


    Management reserves the right to review and revise this document at any time. This document represents a description of intended job content and should not be construed in any way to be a contract of employment.




    Interested candidates should CLICK HERE to apply. Applications MUST include a résumé and cover letter with salary requirements and/or salary history indicated on the cover letter. Applications without the required skills and experience or salary requirements will not be considered. Preference may be given to applications received by August 17, 2018.


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